CroreBet Privacy Policy

1. Introduction

Your privacy is important to us. This Privacy Policy describes the types of information that may be collected when you use the CroreBet website and explains how that information may be used for account assistance, customer support, website operation and service-related communication.

By using this website or contacting our support team, you acknowledge that you have read and understood the practices described in this policy.

2. Information We May Collect

The information collected depends on how you interact with the website and support service. Information may include:

• Name, username or other details you voluntarily provide.
• WhatsApp number or contact details used to communicate with the support team.
• Messages, questions or other information you send to customer support.
• Information required to assist with account-related requests when voluntarily provided by you.
• Basic technical information such as browser type, device type, approximate usage information and pages visited.

3. How We Use Information

Information you provide may be used for legitimate service and support purposes, including:

• Assisting with CroreBet ID registration and account access requests.
• Responding to customer questions and support requests.
• Helping resolve login, account or communication issues.
• Responding to payment-related questions when relevant information is voluntarily provided.
• Maintaining website functionality, security and performance.
• Improving website content and the overall user experience.

4. WhatsApp and Third-Party Communication

CroreBet may use WhatsApp as a communication channel for account requests and customer support. When you choose to contact support through WhatsApp, information shared through that service may also be processed according to WhatsApp's own terms and privacy practices.

You should avoid sending passwords, one-time passwords, payment PINs, card security codes or other highly sensitive credentials through ordinary chat messages.

5. Cookies and Similar Technologies

The website may use cookies or similar technologies to remember preferences, understand basic website usage and improve functionality.

Cookies may be managed or disabled through your browser settings. Disabling certain cookies may affect how some website features operate.

6. Website Analytics and Technical Data

Basic technical information may be used to understand website traffic, identify technical problems, monitor performance and improve page usability. Such information may include browser characteristics, device category, referral information and general interaction with the website.

Where analytics or other third-party services are used, their own privacy policies may also apply.

7. Data Security

Reasonable technical and organisational measures may be used to protect information from unauthorised access, misuse, alteration or disclosure.

However, no website, electronic communication method or internet transmission can be guaranteed to be completely secure. Users should therefore take reasonable precautions when sharing personal or account-related information online.

8. Information Sharing

Information may be shared when reasonably necessary to provide requested support, operate the website, maintain security, comply with applicable legal requirements or respond to lawful requests.

Personal information is not intended to be sold or rented to third parties for their independent marketing purposes.

9. Data Retention

Information may be retained for as long as reasonably necessary to provide requested services, maintain support records, protect website security, resolve disputes or meet applicable legal and operational requirements.

Retention periods may vary depending on the type and purpose of the information.

10. Your Privacy Choices

Depending on applicable requirements, you may request access to, correction of or deletion of information that you have voluntarily provided to us.

You may also choose not to provide certain information. However, withholding information that is necessary for a particular support request may prevent us from completing that request.

11. Children's Privacy

This website and its services are not intended for individuals who are below the applicable legal age for the services in their jurisdiction. We do not knowingly request personal information from children who are not legally permitted to use such services.

12. External Websites and Links

This website may contain links to external websites, communication services or third-party resources. CroreBet does not control the privacy practices of independent third-party websites.

Before providing personal information to another website or service, users should review that service's privacy policy and terms.

13. Changes to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in website functionality, support practices, legal requirements or data-handling procedures.

The latest version will be published on this page along with the applicable update date. Users are encouraged to review this page periodically.

14. Contact and Privacy Questions

If you have a question about this Privacy Policy, want to update information you previously provided or need help with an account-related privacy request, you can contact the CroreBet support team.